TIPS YOU NEED TO SUCCEED AS A SMALL BUSINESS OWNER

A MUST READ FOR ALL BUSINESS OWNERS

A. VALUE YOUR CUSTOMER

1) There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

2) Wonder what your customer really wants? Ask. Don't tell.

3) Make a Customer, Not a Sale.

4) Great customer service is a critical competitive advantage for a business.

5) The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

6) My definition of 'innovative' is providing value to the customer.

7) Forget about your competitors; just focus on your customers.

B. THINK BIG

1) Think big and don't listen to people who tell you it can't be done. Life's too short to think small.

2) Days are expensive. When you spend a day, you have one less day to spend. So make sure you spend each one wisely.

3) Don't count the days: Make the days count.

4) Don't watch the clock; do what it does. Keep going."s

5) As a small business person, you have no greater leverage than the truth.

C. SUCCESS IS AT YOUR DOOR, BE CONSISTENT

1) The only way to do great work is to love what you do.

2) Success is the sum of small efforts – repeated day in and day out.

3) Success doesn't come from what you do occasionally; it comes from what you do consistently.

4) Sucess is often achieved by those who don't know that failure is inevitable.

5) I never dreamed about success. I worked for it.

6) People begin to become successful the minute they decide to be.

7) Business is all about relationships; how well you build them determines how well they build your business.

D. START YOUR DREAM BUSINESS

1)  If you don't build your dream, someone else will hire you to help them build theirs.

2) When you find an idea that you just can't stop thinking about, that's probably a good one to pursue.

3) It's not about ideas. It's about making ideas happen.

4) An entrepreneur is someone who has a vision for something and a want to create.

5) If you don't give up, you still have a chance. Giving up is the greatest failure.

6) We entrepreneurs are loners, vagabonds, troublemakers. Success is simply a matter of finding and surrounding ourselves with those open-minded and clever souls who can take our insanity and put it to good use.

7) A small business is an amazing way to serve and leave an impact on the world you live in.

8) A big business starts small.

9) You don't need to have a 100-person company to develop that idea.

10) Opportunities don't happen. You create them.

11) The way to get started is to quit talking and begin doing."

E. YOU CAN OVERCOME FAILURE

1) Don't worry about failure; you only have to be right once.

2) Most best successes came on the heels of failure.

3) Take risks. Failure is a stepping stone to success.

4) I've failed over and over and over again in my life, and that is why I succeed."

5) Failure is not to be feared. It is from failure that most growth comes."

6) With failures, you learn one of 99 things to avoid. So they are not that useful. I think it is more useful to learn from other's failures."

7) Forget past mistakes. Forget failures. Forget everything except what you're going to do now and do it.

8) Let me fall if I must fall. The one I become will catch me.

9) Don't find fault. Find a remedy.